Payment Options

Utility Bill Payments
Making payments is very simple with the City of Denison. For proper posting of payment to your account, you must include your bill with your payment.

We now accept MasterCard and Visa credit cards for payment on water bills. Credit card payments must be made in the lobby during business hours.

Payment Options
  • Bank draft: You may apply for automatic bank draft by coming into the office at 430 West Chestnut Street during office hours with in a voided check. This option allows your payment to be automatically deducted from your checking or savings account.
  • By mail: Please include your stub with payment and write your account number on your check or money order and mail to:
    City of Denison Water Utilities Department
    P.O. Box 347
    Denison, TX 75021
  • Drive-through window: The window is located on the east side of the building at 430 West Chestnut Street and is open during office hours. You must have your bill to pay at the window by check, cash, or money order.
  • Drop box: There is a drop box available for the convenience of our customers located at 430 West Chestnut Street in Denison. It can be accessed at any time and is located at the drive through on the east side of the building. Attach your stub to your payment for posting purposes. Payment should be in the form of check or money order. Please do not place cash in the drop box.
  • In person: You may bring in a check, cash, credit card, or money order along with your bill to 430 West Chestnut Street in Denison to pay your bill.
  • Online: You can now pay your utility bill online!

Financial Assistance
Financial Assistance may be obtained from the Salvation Army, the Resale Barn of Pottsboro, and various local churches.

Contact Information
If you have any questions, please contact the Public Utilities Department by calling (903) 465-2720, Option No. 1.